Growffinity CRM Documentation

Welcome to the Growffinity CRM documentation. This comprehensive guide will help you understand and leverage all features of the CRM system to grow your WooCommerce business.

What is Growffinity CRM?

Growffinity CRM is a powerful customer relationship management system built specifically for WooCommerce stores. It helps you:

• Segment customers based on behavior, purchases, and engagement
• Create targeted campaigns via email, SMS, and other channels
• Automate workflows to nurture leads and retain customers
• Analyze performance with detailed analytics and reporting
• Export data for further analysis and integration

Quick Links

• Getting Started - Set up your CRM and learn the basics
• Features - Explore campaigns, segments, and analytics
• Workflows - Automate your marketing and customer engagement
• API Reference - Integrate with external systems
• Settings - Configure your CRM instance

Key Features

Smart Segmentation

Create dynamic customer segments based on purchase history, behavior, and custom attributes. Segments update automatically as customer data changes.

Multi-Channel Campaigns

Send targeted campaigns via email, SMS, and other channels. Schedule campaigns, A/B test content, and track performance in real-time.

Workflow Automation

Build automated workflows that trigger based on customer actions, time delays, and conditions. Nurture leads, recover abandoned carts, and re-engage inactive customers.

Advanced Analytics

Track customer lifetime value, campaign ROI, segment performance, and more. Export data for custom analysis and reporting.

Getting Help

If you need assistance:

• Check the relevant documentation section
• Review the API Reference for integration details
• Contact support for technical assistance